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How we match clients to carers


If you’ve ever thought about receiving care, you’ve probably wondered how we match you with our carers. Because you’ll be inviting someone into your home and experiencing vulnerable moments with them, you naturally want to be paired with someone with whom you feel safe and comfortable around. Not to mention, you’ll be spending a fair bit of time together and you want that time to be as enjoyable as possible. 

In this blog post, we discuss companionship care across Suffolk, Essex, and Greater London how we match clients to carers so that you can get the best care possible. Read on! 

Getting to know you

Just like with friendships, dating and any other relationships, the best ones are formed after getting to know a person. While all the staff we hire are friendly and compassionate, you wouldn’t jump straight into living with someone you just met, so why should we expect you to do so with your carer? We know that humans are social creatures and that making meaningful connections is an important part of emotional wellbeing. That’s why we strive to make sure both carers and those we care for feel a real sense of connection and trust. We do this by getting to know you first and then matching you with a support worker who you share hobbies and interests with.

That family-friendly feeling

When we provide care, it’s more than just about making sure your house is tidy, your dishes are washed and there’s food on the table. While providing practical support is undoubtedly important, we know that good care goes beyond just task-based care. When you think about your own family, perhaps you recognise there’s genuine care and concern for each other’s wellbeing. If someone is upset, you’re right there by their side to lend a listening ear. If someone is ill, you’re making sure they have nutritious soup and their favourite tv show on the telly. And just like that, we’re right by your side when you need us.

Companionship care that’s rooted in connection

Like we mentioned, we provide companionship that is rooted in connection. Whether we’re chatting over a cup of tea, listening to your worries as we do the housework, or helping you get ready for a day trip out, you can guarantee you’ve got a friend in us. When a connection is strong, it’s easier to recognise when something is off or not quite right with a person. This allows us to be there for you when you really need us, even if you haven’t said so in words. That’s the power of connection. 

Care that’s right for you

While we hope that you like us as much as we like you, we understand that sometimes, a match isn’t quite right. If this is the case for you, just say the word and we’ll arrange another match. No hard feelings or offence taken. It’s important you know that you have control and a choice in the care that’s provided to you. Your opinion matters. 

Get in touch 

Ready to find your perfect match? Please get in touch for more information. One of our friendly staff would be pleased to answer any of your questions and provide more information on how companionship care works.

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