Our story

The Care Advantage was formed during the 2020 pandemic when two friends had an epiphany that life is too short not to follow your dreams. For over 20 years, Vivek and Osman worked in IT and the banking sector, spending long hours away from their families.

When the pandemic hit, it triggered a re-evaluation of what really matters in life, and then the answer came: being there for each other. When a close friend needed support and couldn’t reach their family due to lockdowns, we learned there are care providers who can bridge the gap. However, they don’t all deliver holistic care that takes into account mental wellbeing, social needs, and the type of connection we get from friends and family.

Ideally, This inspired our dream of having a company to support people, with family values at its core. Our focus is always on you, the client, and building a support network around you. At The Care Advantage, we treat every client with the same levels of care, respect and dignity that we’d give our family.

Our team

Our highly-skilled team of compassionate support workers act with honesty and integrity at all times. We actively support career progression and offer training for every member of the team so we’re up-to-date on the latest knowledge and skills. Support starts at home, and we do everything we can to ensure your loved one receives care from a happy, confident support worker and the whole Care Advantage family.

What our clients think

Between Vivek and Osman as the driving forces of the company, the vision of family values within the care sector was born. This is what sets The Care Advantage apart from its competitors. But you don’t just have to hear it from us, see what our clients think below.

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“I don’t know where I would be without The Care Advantage’s support. They’re not just my support workers, they’re my friends.” – Tracy P

“I think of The Care Advantage as family. They are always there for me, and I love them.” – Jean K

“My support worker is amazing; I can do anything I want, including going for weekends away and to concerts. I feel ‘normal’ again and The Care Advantage and the team have made that happen.” – Tash H

“I’ve never really had a family as I grew up in care, and I’d never even had a birthday party until my 20th birthday when The Care Advantage team made it happen for me, and now I feel like I’m part of a big family that really cares about me.” – Kaycee

A word from our founders

“First of all, thank-you for taking the time to visit The Care Advantage. Welcome to our innovative and personal approach to personal support. The Care Advantage has a fresh way of providing care. As a company we were formed by like-minded individuals who all share the same ethos towards provision of support.

We celebrate individuality, and with that in mind we formed a company focused on providing unique experiences for every client. Too often in the social care industry, people are assumed to have the same wants and needs to align with the vision of the company. At The Care Advantage, we want you to take ADVANTAGE of our role to CARE; we tailor every package to the individual client. We want you to feel confident that we can change with you and your situation in a responsive way.

The Care Advantage puts you at the heart of the support with you in the driving seat of how you want to be supported. We work alongside families and loved ones when creating the perfect support plan for the person receiving care.”

Our values

People are at the heart of everything we do. Having empathy doesn’t just mean being considerate and respectful of the person receiving care. It means thinking about every person involved at every step of the care journey.

We pride ourselves on:

  • Clear communication on accessible channels
  • Transparency between staff, clients, and family members
  • Helping our staff to progress their careers
  • Empowering everyone to have a say

Building strong connections between people means we can create a network of care and give back to the local community.

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